Please add as much detail to your support request, this will help expidite the process.(Business) Name, Address, Phone Number, Staff Size, Current Ubiquiti Hardware Inventory.
For new clients – we will spend up to 30 minutes with you discussing your needs for support or service. We will then decide if support can be done remotely or in person. We cannot guarantee that we can help you same-day, this is dependent on our technician availability. We can usually provide support within 72 hours remotely or in person.
We strive to make your network an afterthought for you so you can focus on what is important.