Ubiquiti Support - How To Get Support

Dear valuable customer,

  1. For general support, please email ui@simpleflytech.com and this will generate a ticket and we will follow up within the day.
  2. For emergencies please call 303-222-0772 EXT-2 and we will follow up as soon as possible.

Please keep in mind that if you are not under a current support agreement or dont fall under “After install, 1-month support”, charges will apply. Our standard rate is $125/hr. If you are under a “Support Agreement” you may have a separate support process but please email ui@simpleflytech.com moving forward.