Why You Need a Professional Technology Partner

Commoditization of video surveillance products has left many business owners with the misperception that a handful of video cameras and a good WiFi network is all it takes to create video surveillance inside or outside of a business or around a valued property. The same goes for WiFi networks that have become an essential technology tool in even the smallest of businesses—a simple home router may appear to meet your needs, but they are certainly not sufficiently optimized or secure enough for business use. 

What starts as an effort to reduce costs with inexpensive hardware and a DIY attitude can turn into a colossal waste of time and money that leaves your business with a malfunctioning video system that doesn’t come close to meeting your expectations or needs or a WiFi network that is an open invitation to hackers. 

Partnering with a trusted, experienced, professional technology partner such as SimpleFly Tech is essential when you are investing in a system expected to provide security and be easily managed. An effective surveillance solution has its roots in a strategic approach that begins with discovery and deep dive into each client’s needs and location paired with extensive knowledge about the available tools, implementation, and optimization. The same can be said for a business-class WiFi network that must be agile, secure, and stable while providing the backbone for your business’ technology. 

At SimpleFly Tech, we’ve taken our years of experience and created a standard process that is flexible enough to manage any video surveillance installation or WiFi deployment while also being highly detailed to ensure the highest level of effectiveness with our solutions.

Deep Understanding of Client Needs is Essential for Successful Video Surveillance and WiFi Planning

Our professional team of technology experts starts every project by connecting with clients for a discovery call (in-person or virtually). During that initial meeting, we review their unique requirements, reviewing questions such as the size of the property, number of buildings, size of staff, location, and type of business. We also discuss the “why” behind their need for video surveillance or a new or expanded WiFi network. For example, what type of problem are they trying to solve, or is this part of a larger technology or physical security initiative? When we fully understand the client’s goals and requirements of the system, then we move on to the next step—a site visit. 

While our project manager and an experienced installer are on-premise, they review the physical and technical aspects of the client’s location in-depth. Evaluation of the site includes mapping the location and its footprint, noting any elements of the site that could pose challenges, such as building materials or an exceptionally large area to surveil. They also gather information needed for planning the installation, such as: 

  • Cabling needs (how much, what kind)
  • Hardware needs (cameras, doorbells, switches, routers, etc.)
  • Specialty equipment needed for installation (ladders, building materials, special tools, etc.)
  • Camera selection and placement       
  • Power needs  
  • WiFi coverage and mapping
  • The type and specific needs of end-user devices connecting to the WiFi system and access video surveillance 
  • WiFi special requirements   

From there, a project plan is created and reviewed with the client, including pricing and a timeline for installation. Every element of the solution is configured and tested to meet the client’s unique demands—we fully understand that no two projects are the same—and take the time to create the perfect video surveillance or WiFi solution for our clients.

Video Surveillance and WiFi Success Extends Beyond Installing Hardware  

Once a video surveillance installation is complete, the project manager and installer team once again meet with clients, reviewing settings and the operation of the video surveillance solution, and working with them to optimize the output of their system to meet all requirements. For many clients, this includes reviewing and customizing storage settings, setting remote access policies, and establishing a maintenance schedule. After this last step, some clients “get the keys” to their system; for others, the next step is an ongoing managed support agreement. If we are working with a client on a WiFi solution, a similar hand-off occurs, with training on troubleshooting, fine tuning of security settings and final tweaks to the connectivity mesh.  

As you review your options for video surveillance and WiFi solutions, remember to consider more than popular hardware and a low price. Invest the time to find a reputable, professional technology partner who will craft a high-quality, effective solution that delivers both ROI and functionality for your business.

Learn more about our video surveillance solutions

Learn more about our WiFi expertise