This has been tested on a UDM Pro Ver. 1.9.3
UDM Pro Ver. 1.11.0 has officially fixed this workaround and you can now transfer ownership from the UDM Pro.
Make sure you have local access to your UDM Pro before proceeding.
- Back up all UDM Pro configurations.
- Add new Super Admin “Local Access Only” account.
- Remove all users except the one carrying the Owner Role and the new Local Access Only account.
- Login locally to your UDM Pro (via IP) with the Owner Role account In the UDM Pro settings disable Advanced > “Remote Access”.
- Re-enable “Remote Access” and sign in using the credentials for the NEW owner account.
- Add all users back.
Not pretty, but it works!
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Thank you very much!
Tried three times over. Really need to follow your instructions to the letter!
Works perfectly! Thank you!!!
Tested with V1.10.4 -> works perfect, thank you!
Thank you for this, and it works great IF you know who you’re transferring to – but if not, these instructions can be followed up to step 4. The NEW owner account needs to be a UI.com account. So if you’re selling on eBay or to an unknown private party, disabling Remote Access and factory resetting should be sufficient.
I’ve tried it on a UDMPRO 1.11.0 and I can’t get it to work.
Not sure if I’m doing something wrong, or if it’s not possible anymore.
please help đŸ˜€
Hello, you can now transfer the ownership through the UDM Pro directly. Firmware 1.11.0 has fixed this.
Check in the UDM Pro settings as the owner to transfer the role.
Francisco
Hello Francisco,
But I wanted to remove the “unifi account” and to transfer the OWNER to the local admin.
Isn’t there any way? That’s seems pretty odd for such a device…
cause it seems you can only transfer the OWNER role to another “unifi account” not a local one…
I believe Ubiquiti is only allowing cloud accounts to have the owner roles. After the cloud issues that they have experienced, I hope they allow the UDM Pro to be local only as an option.